Parasail Cancun

CANCELATION POLICIES

Cancellation Policy:

100% refund by canceling 12 hours in advance. Refund 50% cancellation 12-6 hours in advance. Canceling less than 6 hours in advance or not taking the tour will be marked as "No Show" and no refund will be made.

Reschedule policy:

Reprogramming your activity has no cost, requesting at least 6 hours before your activity. Rescheduling less than 6 hours will have a penalty of $10 USD, payable at check-in.

Transfers policy:

There will only be a 5-minute tolerance, during which the customer must show up at his/her hotel lobby to pick up. In case the customer is not present during the tolerance time, the transport will leave and will be considered as "no show" (no assistance), without possibility of cancellation.

Marina Adventure Bay. Boulevard Kukulkan Km 6.5. Playa Tortugas, Zona Hotelera, Cancún, Q. Roo, México.
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